Enterprise Onboarding & SLA Reference Deployment, Trial & Compliance FAQ
Everything CTOs, CISOs, and infrastructure teams need to know before provisioning the NiKaDa CyberAI Shield v2.0 Rust eBPF (Linux) and Windows ETW sensors.
01 · 60-Second Non-Disruptive Provisioning Zero-Reboot Linux eBPF CO-RE & Windows ETW Enrollment
Upon submitting your deployment request, our engineering desk issues a dedicated tenant token and cryptographically signed binary installer within 15 minutes. Sensors attach in user-safe CO-RE ring-buffer mode on Ubuntu, Debian, RHEL, AlmaLinux, Rocky Linux (Kernel 5.4+, <1.2% CPU, <42 MB RSS RAM) and Windows Server 2019/2022/2025 without requiring a kernel reboot or service downtime. You can start in Shadow Audit Mode (100% visibility, zero blocking) before enabling Tier-0 0.131 ms P50 SIGSTOP / NtSuspendProcess micro-freeze.
02 · Free 30-Day Australia/NZ Trial & 48-Hour Audit 100% Setup Fee Waiver & Staging Readiness Assessment
Australian, New Zealand, and Indian startups & SMBs qualify for a complimentary 48-hour staging security & compliance readiness audit plus a Free 30-Day Trial with 100% of the one-time setup fee waived during evaluation. Australian and New Zealand workloads run entirely inside our onshore AWS Sydney (ap-southeast-2b) Sovereign Pod mapped to ACSC Essential Eight Maturity Level 2 and APRA CPS 234.
03 · 24/7 SOC Engineering SLA & Regulatory Dossiers <15-Minute Critical Incident SLA & Automated Reporting
Every commercial tier includes direct escalation to our Ahmedabad & Sydney systems engineering desk (<15-minute response SLA for P1 active ransomware or web-shell incidents, <2-hour SLA for architecture inquiries). Our Compliance Agent automatically compiles 6-hour CERT-In incident notifications (180-day tamper-evident retention), DPDP Act 2023 PII-redacted logs, and APRA CPS 234 72-hour board evidence packs.
