Commercial Billing & SLA

Refund & Cancellation

Entity: NiKaDa Technologies Pvt. Ltd. · Billing Desk: info@nikada.in

1. 14-Day Deployment SLA Guarantee

If our engineering team is unable to onboard your Linux or Windows endpoints onto NiKaDa CyberAI Shield v2.0 within 14 calendar days of initial purchase due to a verified platform defect, you are eligible for a 100% refund of subscription fees.

2. Subscription Cancellation

Monthly (30-Day Auto-Pay) and Annual subscriptions may be cancelled at any time by emailing info@nikada.in. Access remains active through the end of the current paid billing period.

3. Billing Support

For invoice adjustments, GST credit notes, or refund requests, contact info@nikada.in or call +91 93522 65783.